Welcome to Rachel Paper. By using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information
Rachel Paper provides office supplies through our website and delivers products via Cash on Delivery. These Terms govern your use of our site and the services we provide.

2. Orders and Payment

  • All orders placed through our website are subject to availability and confirmation.
  • We accept only Cash on Delivery (COD) as the payment method. No online or digital payments are accepted.
  • The full payment must be made in cash at the time of delivery.

3. Pricing and Product Information

  • Prices listed are in local currency and inclusive of applicable taxes unless stated otherwise.
  • We strive to ensure product descriptions, pricing, and availability are accurate; however, errors may occur and we reserve the right to correct them at any time.

4. Shipping and Delivery

  • Orders are processed and dispatched within 2–5 business days, depending on availability.
  • Delivery timelines may vary based on location and courier service.
  • You will be notified in case of delays or unavailability of a product.

5. Returns and Refunds

  • We accept return requests within 7 days of delivery for damaged or incorrect items.
  • To initiate a return, please email us at [email protected] with your order details and a clear photo of the issue.
  • Refunds (if applicable) will be processed through bank transfer or credit note after return verification.

6. Intellectual Property
All content, including images, logos, and product descriptions, are the property of Rachel Paper and may not be used without written permission.

7. Limitation of Liability
Rachel Paper is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time.

9. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]